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Understanding Billing for Xen Stream
Xen Stream is a paid add-on that allows you to host, upload, and deliver high-quality video content within your courses.

To get Xen Stream, please contact our Customer Success representative via the support.


How billing works 

Xen Stream billing is based on two key factors:

  1. Storage: The total length of videos uploaded (measured in minutes).

  2. Playback: The total minutes of videos watched by learners.

Included in the Subscription (Base Package)

  • Storage: Up to 1,000 minutes of uploaded video per month.

  • Playback: Up to 1,000 minutes of video watched per month.

Charges Outside the Monthly Allowance

  • Additional Storage: From $10 per 1,000 minutes.

  • Additional Playback: From $2 per 1,000 minutes.

Tracking your usage

Xen Stream includes tools to monitor:

  • Storage Usage: Track the total duration of uploaded videos.

  • Playback Usage: View how many minutes of video learners have watched.

  • Bandwidth Usage: Understand video consumption patterns to optimise content delivery.

For more information about reporting, refer to this article: How to monitor your video usage in Xen Stream .

Get Help and Learn More

If you have questions about Xen Stream’s billing or how to optimise your usage, contact the Customer Success team.

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