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You can send an email message to course participants from the Instructor View immediately or schedule it to be sent at a later time.

Note: 
To send bulk emails, the bulk email feature must be enabled for your Xen instance.

Send an Email Message to Course Participants Immediately

Important: 
You cannot cancel immediate (non-scheduled) bulk email messages once they are sent.

Before sending a message to a wide audience, send it only to yourself first to test and review it. Confirm that the display, formatting, and all links or media function correctly.

To send an email message:

1. View the live version of your course.

2. Select Instructor, then select Email.

3. Enter the subject of the message in the Subject field.

4. Select Send Email. The system will queue a bulk email task for processing.

Multiple courses use the same queue, so it may take time for the message to be delivered to all recipients. You can continue using the Instructor View while your message is being processed.

Send a Scheduled Email Message to Course Participants

Xen allows you to schedule a bulk email message to be sent at a specific future date and time. Until it is sent, you can view, edit, or cancel a scheduled message.

Important: 
Messages may not be sent at the exact scheduled time.

Note: 
Message schedules are checked every 15 minutes.  
For example, a message scheduled for 09:10:00 will be picked up at 09:15:00.  
Once picked up, the message is placed in the same processing queue used by non-scheduled messages.

To send a scheduled email:

1. View the live version of your course.

2. Select Instructor, then select Email.

3. Enter the subject in the Subject field.

4. Check the Schedule this email for a future date checkbox.  
   This updates the Send Email button to Schedule Email.

5. Enter a future Send date manually, or use the calendar picker.

6. Enter a Send time, or use the clock picker.

7. Select Schedule Email. The email will be queued for processing at the specified time.