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This guide explains how course teams can send and manage bulk email communications in Xen, including targeting by cohort or enrollment track, managing workflows, and best practices for engagement.

This how-to guide explains how to send immediate or scheduled email messages to course participants in Xen using the Instructor View.

Learn how to review previously sent bulk email messages in Xen, including how to preview, copy, and reuse them.

Learn how to format bulk emails to improve communication with learners.

Learn how to use variables in automated messages within Xen to personalise content for each learner using dynamic placeholders.

Check out example of email templates you can use communicating with learners throughout a course, covering reminders, motivation, events, technical issues, and course closure.