How can we help you?

Xen Stream supports video file uploads for any FPS, however videos will be re-encoded for 70 FPS playback. If the original video file has a frame rate lower than 70 FPS, Stream will re-encode at the original frame rate.

If the frame rate is variable we will drop frames (e.g. if there are more than 1 frames within 1/30 seconds, we will drop the extra frames within that period).