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Welcome to Xen!
Frequently Asked Questions
Customer & Technical Support
Guides
Overview of Xen
Public or Private? The visibility of your Learning Portal
Onboarding large numbers of learners
Email notifications from Xen
Course Design 101
Your LMS website theme
Blended Learning
Reaching As Many Learners As Possible
Can I work offline?
Glossary
Configuring your Xen tenancy
Apply your branding to the Learning Portal
Add custom HTML/CSS/JS code to your Learning Portal
Account management
Login issues
How to enable third-party cookies in your browser
Users cannot use Xen from multiple browsers at the same time
Courses & Content
Getting Started with the Authoring Tool
Understanding the courseware organisation
Developing Your Course
Creating a Xen course
Course display details
Adding files to your Xen.ed course and Inserting images in Xen.ed courses
Add videos to your courses
Embedding Google Documents
Hiding a Xen.ed course from the catalog
Archiving old Xen.ed courses
How to re-run courses
Using content libraries and randomized content blocks in Xen.ed
Sharing Your Courses on Social Media
Add Links to Your Personal Social Media Accounts
Adding handouts to your course
Using SCORM packages
Adding permissions to pages & content blocks using Content Groups
Insert H5P interactive content and activities
Top level pages
Setting up prerequisite courses
Exporting and Importing Courses
Courses Bundles
Advanced Editor User Guide
Certificates & Badges
Setting Up Certificates for your Xen.Ed tenancy
Enable a Certificate for a course
Create a new Certificate
Edit a Certificate
Delete a Certificate
Issuing Certificates
Preview Certificates
Activate or deactivate a Certificate
Manage Certificate Images
Enable or Disable Badges for Your Course
Tests, quizzes, and assessments
Adding a problem to your Xen.ed course
Creating multiple-choice problems in Xen.ed
Creating numerical input problems in Xen.ed
Setting the number of available attempts on a problem in Xen.ed
Adding adaptive feedback to problems in Xen.ed
Grant Due Date Extensions for a Specific Learner
File Upload Types
Showing answers to a problem
Timed Exams
File Upload Assessment
Grading & Reports
How grading works in Xen.Ed
Setting up grading and assignment types for your Xen.ed course
Configuring graded content in Xen.ed
Creating and downloading grade reports in Xen.ed
Discussion forums
Managing course-wide general discussions in Xen.ed
Moderators in Discussion forums
Discussion Topic Mapping, beyond "General"
Discussion sorting
Forums Teams
Working with Discussion Components
Calendars
Activating the Calendars feature
Learners management
Enrolling learners in your Xen.ed courses
Moving students from one cohort to another
Using cohorts
User Tags
Staff management
Understanding staff roles
Registering new Staff users
Adding additional instructors
E-Commerce & Payments
Technical guides (DNS, Email, SPAM, cookies ...)
Connecting your own domain name to your Xen.Ed site
Sending notifications from your own email domain
Email notifications and SPAM/JUNK
Data requirements for CSV imports
Using H5P interactives in your courses
The audio in a course won't play automatically
What are the browser and computer requirements for Xen?
Accessibility
Accessibility Best Practices for Developing Course Content
Make Sure Your Course Content is Perceivable
Make Sure Your Course Content is Understandable
Create Accessible Course Materials
Use Best Practices for Describing Images
Use Best Practices for HTML Markup
Use Best Practices for Mathematical Content
Use Best Practices for Custom Content Types
Create Accessible Media
External Integrations
Zoom integration (LTI)
H5P.com integration (LTI)
Creating H5P content with Lumi
Padlet integration (LTI)
Codeboard integration (LTI)
Explain Everything integration (LTI)
Flat integration (LTI)
Flip integration (LTI)
Embed Google Drive folders
Embed Google Calendars
Embed Google Meet
Embed Soundcloud player
Can you add support for a new integration?
Hosted videos
Video limits
Supported File formats
Supported frame rates (FPS)
Quality levels of the streamed videos
Xen Stream Subscription add-onw
How to monitor your video usage
Print
Embed Google Calendars
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