How can we help you?

For Google Chrome

Paste the below text into the URL bar, and click enter:

chrome://settings/cookies?search=third

Note: if you are browsing in 'Incognito mode' then you need to select 'Allow all cookies'.

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Microsoft Internet Explorer

To enable cookies in IE 7:

1. Click Start > Control Panel. (Note: with Windows XP Classic View, click the Windows Start button > Settings > Control Panel).

2. Double-click the Internet Options icon .

3. Click the Privacy tab.

4. Click the Advanced button.

5. Select the option 'Override automatic cookie handling' under the Cookies section in the Advanced Privacy Settings window.

6. Select the 'Accept' or 'Prompt' option under 'First-party Cookies.'

7. Select the 'Accept' or 'Prompt' option under 'Third-party Cookies.' (Note: if you select the 'Prompt' option, you'll be prompted to click OK every time a website attempts to send you a cookie.)

8. In the Internet Options window, click OK to exit.

Mozilla Firefox

To enable cookies in Mozilla Firefox 3.x (PC):

1. Click Tools > Options.

2. Click Privacy in the top panel.

3. Select the checkbox labeled 'Accept cookies from sites.'

4. Select the checkbox labeled 'Accept third-party cookies.'

5. Click OK.

To enable cookies in Mozilla Firefox 2.x (PC):

1. Click Tools > Options.

2. Click Privacy in the top panel.

3. Select the checkbox labeled 'Accept cookies from sites.'

4. Click OK.

To enable cookies in Mozilla Firefox 1.x (PC):

1. Click Tools > Options.

2. Click Privacy in the top panel.

3. Click the Cookies tab.

4. Select the checkbox labeled 'Allow sites to set cookies.'

5. Click OK.

To enable cookies in Mozilla Firefox (Mac):

1. Go to the Firefox drop-down menu.

2. Select Preferences.

3. Click Privacy.

4. Under Cookies, select the option 'Accept cookies from sites.'

Safari

To enable cookies in Safari (Mac):

1. Go to the Safari drop-down menu.

2. Select Preferences.

3. Click Privacy in the top panel.

4. Under 'Block cookies' make sure that 'Prevent Cross-Site Tracking' is unticked (see below).

5. For increased security, once you have finished using the site, please change the Privacy setting back to Always.

To enable cookies in Safari (iPhone/iPad):

1. Open your Settings.

2. Scroll down and select Safari.

3. Under Privacy & Security, select 'Block Cookies.'

4. Select 'Always Allow.'