How can we help you?

By default, the forums provide a single “General” topic.

This is how many courses stay, because the topic mapping for these course-wide topics is tucked away in the advanced settings.

Course-wide topics are incredibly useful for keeping your discussions clear and organised. “General” is a good catch-all, but if you want feedback on your course, why not have a Feedback topic? How about a Help topic to make sure people know where to go to get assistance? 

Having the right balance can really help your learners figure out where to go to post.

The Discussion Topic Mapping under Advanced Settings lets you set up however many course-wide topics you want to use! 

Here, we tried with a technical support topic:

And it is now visible in the forum: